PulseWhat changed
- Plans count events. A pageview is an event, and so is anything else your site sends to Pulse: a custom event, an outbound link click or a download. Time on page and scroll depth don't count. The billing page shows Events this month, and the usage emails at 80%, 90% and 100% name events.
- Personal is free up to 10,000 events a month. It was 5,000 pageviews.
- Business starts at €9 a month for 10,000 events and goes up to €249 a month for 10 million. The pricing page shows every tier.
- Prices include 21% VAT. EU businesses outside Belgium with a VAT number, and buyers outside the EU, pay the price without VAT. The pricing page, the plan picker and the billing page show it under each price.
- A year costs the same as ten months, so yearly billing gives two months free. It was one.
- Data is kept for 30 days after a plan ends. When a paid plan or a grant ends, the team keeps the old plan's retention for 30 days. After that, visits and events older than Personal's 6 months are deleted. Before, they were deleted within a day.
- Business support is email, with a reply within one working day.
What to expect
You don't need to do anything. If your site sends many custom events, outbound link clicks or downloads, your count is now higher than your pageviews, and the billing page and the usage emails count it that way. Passing your plan's limit still doesn't stop counting: Pulse keeps counting up to twice your plan, as before.
See Plans & Pricing for the details.