Ciphera Docs
PulseSettingsNotifications

Notifications

The bell and the full inbox — what's read, what's unread, and what happened to each notification's email.

Pulse tells you when something needs attention, like a site going down or a payment failing, through one list shown two ways: a bell icon on every page, and a full inbox at /notifications. Both read from the same notifications; nothing sits in one and not the other.

The notification inbox, grouped by day with a tab per category

Reaching it

The bell sits at the top of any page you're signed into, on desktop and on mobile. Opening it shows your ten most recent notifications. "View all" at the bottom takes you to the full inbox; "Manage settings" takes you to Settings → Account → Notifications, covered on Notification Preferences. You can also get to the inbox from the Cmd/Ctrl+K command palette — search "Notifications" — or by pressing g then n anywhere in the app. It's your own inbox, not an admin surface, so no permission gates it the way parts of Settings are gated.

The bell

Open the panel and, if you have both, it splits into New (unread when you opened the panel) and Earlier (already read). Each row shows an icon, a title, and a relative time like 5m ago. Clicking a row's body marks it read and follows its link, if it has one. "Mark all read" shows up in the header only when the panel holds at least one unread item.

Hover, focus, or touch a row and a small × appears, tooltipped "Delete my copy":

Warning

That × deletes the one notification from your own account, permanently, the instant you click it — it shows briefly as "Removing…" and then it's gone, with no confirmation at any point and no way to bring it back. Other people who got the same alert keep their own copies; every recipient has a separate row. If the delete request fails, the row quietly reappears.

Clear the panel out and it reads All quiet: "You'll see alerts about uptime, site performance, and billing here."

The full inbox

The page describes itself plainly: Everything Pulse has told you — and how it reached you. Across the top sit tabs for All plus every category you have notifications in, each with its own unread badge, next to a summary reading "X unread · Y total" that counts everything regardless of which tab you're on. Below that, an Unread only toggle, and a button reading "Mark all read" on All or Mark {Category} read on any other tab, disabled when there's nothing unread to mark.

Notifications group by day: Today, Yesterday, or a date, with the year appended only if it isn't this one. Click a row to expand it in place; that's what marks it read here, and you get the full body plus an Open link if the notification has one.

Filter down to nothing and the panel says "Nothing in {Category}," or "Nothing unread in {Category}" under the unread toggle, with a Show all button to back out. With no filter at all and nothing in your history, it says "You're all caught up": "Notifications from your sites and workspace land here. Cleanup is automatic — read items delete after their retention window."

How a notification reached you

Under a row's body on the full inbox, not in the bell panel, a short line names the category and, if there's an email leg, what happened to it.

LineMeaning
Emailed HH:MMThe email has been sent
Delivered HH:MM (green)Delivery to your inbox is confirmed — the strongest of these
Email bouncedThe email could not be delivered
Email suppressedThe email was not sent
Held — quiet hours · sends HH:MM (amber)Queued; it sends once your quiet hours end
Muted — recorded, not alertedThe category is muted, so this landed here only, and no email was ever queued

Cleanup is automatic

A read notification deletes itself once its category's retention window passes. You don't trigger this and can't turn it off; the window differs by category and is adjustable for some of them, all in Notification Preferences. In the inbox's own words, from the bottom of the page: "Cleanup is automatic — read notifications delete on their category's retention window. Pulse keeps nothing longer."

Clearing your history

Both the bottom of the full inbox and Notification Preferences carry a button labelled with the exact count you're about to lose: "Purge all 128 notifications," say.

Warning

Purging removes every notification stored against your account, read and unread, across every category, and it's permanent — there's no undo. It doesn't touch anyone else's copies of the same notifications, and it doesn't recall or delete any email Pulse has already sent you; it only clears what you see here. Confirming it means a dialog titled "Delete all my notification history," which states the exact count and stays disabled until you type DELETE into it, before "Delete everything" becomes clickable.

Configuring what you get

Note

What triggers a notification, the categories, the in-app / email / daily-digest switches per category, muting, quiet hours, and retention windows are all set in Notification Preferences. This page only covers what shows up once something lands.

On this page

On this page